Items in their unused and original condition purchased from Venyss Online Store can be exchanged within 3 days of purchase in one of our store locations. Venyss Gift Cards or E-Gift Cards are non-returnable. Promotions, clearances, or sales may have modified terms and conditions. Unfortunately, we are not able to accept exchanges by mail.
Exchanges in store:
a. Find your Venyss store at “Store Locator”
b. Bring original packing slip or email invoice along with merchandise you wish to exchange to the Venyss store.
c. Your original shipping cost is not considered for exchange and is not refundable.