Privacy Policy

This privacy policy, together with our terms and conditions, explain how Premium Club may use personal information we collect about you.

Information we collect about you

  • Register with Asia Silver Premium Club
  • Use your Premium Club, in whatever form, when you buy products or services e.g. in-store, online, or through our selected partners, or take part in promotions, competitions, customer surveys and questionnaires
  • Contact Premium Club in writing or call 012 687 2330 we will notify you when you are first asked to provide us with your personal data, whether such information is essential or optional for purposes of your Premium Club application.

Using your information

Collecting your personal information helps Asia Silver to better understand what you need from us. We use your information to:

  • Manage and improve the scheme
  • Administer your account and send you your statement and mailings
  • Understand your shopping behaviour in order to develop and improve our products and services
  • Send you vouchers and/or relevant coupons which you have earned as a Premium Club member
  • Manage offers and promotions provided by Asia Silver and/or our selected business partners
  • Manage competitions, customer surveys and questionnaires
  • Check and verify your identity

Your personal information is safe with us and will only be released to companies within the Asia Silver Group.

However we may use and share anonymity information outside the Asia Silver Group which will be carried out in accordance with this Privacy Policy.

Other Asia Silver products and services

We may share your personal information across the Asia Silver Group so they can provide you with relevant products and services. They may ask you for your Premium Club details and, if so, explain how your information will be used by them.

Marketing and research

Unless you indicate otherwise, we may contact you:

  • With offers and information about Asia Silver products or services
  • With offers and information about partners’ products or services
  • For customer research e.g. to help improve our services

Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.